THE NEEDLEPOINT BOOK APP—FAQ


Where is the sign in button where I put my username/password?

needlepoint-book-how-to

I lost/misplaced my email from S&S with info on my password/username. How do I get a new email with my information?

Fill out my online form.


How do I change my password after I log in the first time?

Your password is your provided activation code and cannot be reset. Please see the form above to retrieve the information if you need to.

The app does not work on my iPad. Half the screen is black. Help!

Version 1.5.0 is available to download and should resolve the issue.

The app is freezing up. Help!

Version 1.5.0 is available on both the Google Play and App Store (IOS) to download and should resolve the issue.

I downloaded the app, but it’s the lite version. How do I get the full version of the app? How do I know if I have the full version of the app?

The Lite Version includes fewer stitches than the full version does. Additionally, the color of the screen changes to orange for people logged into the full version.



How is the full version of the app different?

The full version features more stitches, and the stitch descriptions are more robust.



Does the app work on devices other than iPhone/iPad?

Currently the app is available for iOS and devices that can download apps from the Google Play Store.